Privacy Policy

The Small Print

This Privacy Policy describes the policies of Ishtar Lounge, Good Barns Yard, 64 St John's St, Peterborough, Cambridgeshire PE1 5DD, United Kingdom of Great Britain and Northern Ireland (the), email: bookings@tigerbayshisha.co.uk, phone: 0208 200 5765 on the collection, use and disclosure of your information that we collect when you use our website ( www.ishtarlounge.com ). (the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.

INFORMATION WE COLLECT:

We will collect and process the following personal information about you: first and last name, email address and phone number.

HOW WE USE YOUR INFORMATION:

We will collect and process the following personal information about you: first and last name, email address and phone number.

We will use the information that we collect about you for the following purposes:

  • Marketing/ Promotional

  • Customer feedback collection

  • Targeted advertising

  • Site protection

  • Register online or place an order for any of our products or services. 

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. 

  • Use or view our website via your browser’s cookies.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Ad service - Facebook, Instagram & Google Ad Services

  • Marketing agencies - www.reallysocial.media

  • Analytics - Google Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

RETENTION OF YOUR INFORMATION:

We are committed to ensuring that your information is secure. Your information is securely stored on our email system as well as Facebook and Google servers. We keep personal details for up to 10 years and we will then dispose of your information by deleting it from our systems.

Marketing Ishtar Lounge would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop Ishtar Lounge from contacting you for marketing purposes or giving your data to other members of the Ishtar Lounge Group. If you no longer wish to be contacted for marketing purposes, please click here. 

YOUR RIGHTS:

Ishtar Lounge would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Ishtar Lounge for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Ishtar Lounge correct any information you believe is inaccurate.

You also have the right to request Ishtar Lounge to complete the information you believe is incomplete. The right to erasure – You have the right to request that Ishtar Lounge erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Ishtar Lounge restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Ishtar Lounge’s processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Ishtar Lounge transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: ishtarpeterborough@gmail.com Call us at:0208 200 5765 Or write to us: Good Barns Yard, 64 St John's St, Peterborough PE1 5DD

COOKIES ETC:

Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology:

  • Keeping you signed in

  • Understanding how you use our website

For further information, visit allaboutcookies.org.

WHAT TYPE OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Ishtar Lounge uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Ishtar Lounge uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Ishtar Lounge sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES:

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

PRIVACY POLICIES OF OTHER WEBSITES:

The Ishtar Lounge website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY:

Ishtar Lounge keeps its privacy policy under regular review and places any updates on this web page.

SECURITY:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

GRIEVANCE / DATA PROTECTION OFFICER:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Ishtar Lounge, Good Barns Yard, 64 St John's St, Peterborough, email: ishtarpeterborough@gmail.com. We will address your concerns in accordance with applicable law.